Privacy Policy.

Last updated: 24 June 2026

1. Information we collect

We may collect contact details, business information, enquiry content, account information, CRM records, activities, campaign data, technical logs and information needed to provide customer operations services.

2. How information is collected

Information may be provided through website forms, chatbot enquiry forms, account sign-in, CRM data entry, CSV imports, customer invitations and connected services.

3. How we use information

We use information to respond to enquiries, operate and secure the CRM, provide requested services, manage customer relationships, improve workflows, prevent misuse and meet legal obligations.

4. Service providers

Hosting, authentication, database, email, form processing and security providers may process information only as needed to operate Sirmint Flow. These may include GitHub Pages, Google Firebase and authorised communication providers.

5. Marketing communications

Marketing emails are sent only to contacts with recorded consent or another lawful basis. Recipients may unsubscribe using the available opt-out method.

6. Data retention

Information is retained only for as long as reasonably necessary for the stated purpose, account administration, security, dispute resolution and applicable legal requirements.

7. Security

We use access controls, authenticated workspaces and reasonable technical safeguards. No online service can guarantee absolute security, so account holders must also protect passwords and authorised access.

8. Your choices

You may request access, correction or deletion of personal information, subject to identity verification and legal retention requirements.

9. International processing

Service providers may process data in countries other than the user’s location. Appropriate provider safeguards are used where applicable.

10. Contact

Privacy enquiries can be submitted through the contact page or sent to support@sirmint.com.